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Learn how a water softener works more >

Learn how a water softener works

Remove scale and hard water deposits
with water conditioning products

Water is considered hard if it contains excessive amounts of calcium and magnesium. These minerals create scale which leads to reduced water flow through pipes. With hard water, there's that nasty buildup that encircles your bathtub or shower. Hard water can also wreak havoc on your appliances and cause soaps and detergents to lose their effectiveness. Worst of all, if hard water deposits make your clothes dingy, stain your sinks, spot your glasses and clog your pipes, you can imagine the effect the deposits are having on your skin. Download Batelle Study

If your new home will be supported by a private well, see us for a free water analysis and advice on what type of water conditioning equipment would be ideal for your situation. Download ProMate's Performance Datasheet

The right product for your Individual needs

The WaterMate 1 provides an economical water softening process

WaterMate 1

Provides uncomplicated and economical water softener featuring set regeneration cycles. Download a brochure Download Owners Manual

The powerful and reliable ProMate 1 has user-friendly electronics

ProMate 1

Powerful, reliable, user-friendly electronics allows fully adjustable
regeneration cycles times. Download a brochure Download Owners Manual

Save over 20% on salt usage with the ProMate VI featuring Brine Recycling

ProMate VI with Brine Recycling

Salt Recycling Features SAVES You Over 20% in Salt Usage. Patented Vortech Distributor Technology SAVES You Water and Keeps Your System Cleaner. Premium 10% Cross Linked Resin (the gas of the engine) Lasts Longer and Improves Performance. Download a brochure Download Owners Manual

Get 24 hours a day conditioned water with the WaterMate 3

WaterMate 3

Twin alternating system with a brass valve body ensures
conditioned water 24 hours a day. Download a brochure Download Owners Manual

Save money with the ProMate VI-DMT which has two systems in one

ProMate VI-DMT

Two Systems in One SAVES You Money. Condition Your Water and Remove Chlorine In One System. Carbon Layer is Effective in Reducing Harmful Substances Commonly Found In City Water Supplies. Download a brochure Download Owners Manual

The H-100 comes fully assembled and ready for installation

H-100 Series

Fully assembled, ready for installation. Variable reserve automatically adjusts to your family's changing water usage patterns. 10 selectable programming options ensure conditioned water for your family's needs. Display indicates time of day and gallons remaining. Pre-filled brine tank with softened water reduces salt-bridging problems and cleaning of brine tank. Permanent memory backup of all programmed settings during power outages with no need for battery backup. Solid State Controller; 12-volt operation. Download a brochure Download a brochure

FAQ's

What is hard water?

According to the U.S. Geologic Survey, 85 percent of the United States has to cope with hard water, which is water with excessive levels of calcium and magnesium. While hard water is not considered to be unhealthy for people to drink, it can be very unhealthy for household plumbing, cleaning processes, and water-using appliances. The phrase "Hard Water" came about because it was found to be very hard to clean with.

What does hard water scale do?

The minerals in hard water gradually settle out forming a hard scale. Scale build up will eventually clog pipes, and can decrease the life of toilet flushing units by 70 percent and water faucets by 40 percent according to a report published by the American Water Works Association (AWWA). Hardness scale can also shorten the life of washing equipment, dishwashers, and clothes washers by as much as 30 percent according to the AWWA report. Download Batelle Study

Scale also tends to form on the heating elements and heat transfer surfaces in these units, which leads to a shortened operational life and reduced efficiency. Reports have shown that a water heater's useful life can be reduced by as much as 50 percent through scale build-up.

Why does it feel like I can't get the soap off my skin when I bathe with soft water?

The squeaky clean feeling that many people correlate with cleanliness is actually the complete opposite. That feeling typically happens because there is still soap residue on your body that is there because of the reaction calcium and magnesium has with soap. Your skin should actually feel smooth and slippery, the way skin should naturally feel when wet. You'll also notice that you require much less shampoo and soap in soft water as opposed to hard water. Your hair will also be free of soap residue allowing it to be more manageable.

How A Water Softener Works

Learn how a water softener works

The performance of a water softener is dependent on two key components; a resin bed that cleans the water and precision equipment that cleans the resin. The two most significant elements that differentiate one softener from another is the volume of resin and the type of control valve.

The resin tank: contains media called resin. The resin attracts and collects minerals from hard water. Once the resin is saturated with hardness minerals it must be cleaned and regenerated. Once regenerated, the resin is ready to remove more minerals from the water.

The control valve: routes the water flow through the system and controls the operating cycle. Hard water passes through the resin bed to become soft. During regeneration, water flow is reversed to clean the resin bed. Brine is pulled in and then rinsed out to regenerate the resin, preparing it to soften more water. The brine tank is then refilled with fresh water for future cycles.

The brine tank: stores salt and water to make brine which is used for regenerating the resin. Resin can be regenerated with sodium from salt or potassium from potassium chloride.

  1. The solution to hard water is to get rid of excess calcium and magnesium. A water softener trades the minerals for sodium in a process called ion exchange.
  2. When the ion exchange resin is saturated with calcium and magnesium, it must be recharged. A strong brine solution enters the tank and flushes calcium and magnesium ions off the resin.
  3. Unused brine is rinsed from the system, and the water conditioner is now fully recharged and ready to furnish soft water to your home.

Automatic Salt Delivery

Guthrie & Frey Water Conditioning tracks your salt needs and will contact you to set up a delivery time. You can also schedule your salt delivery on line! Learn More >

"We love the customer service at Guthrie & Frey."

Katie S. | Hartland Homeowner

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Enjoying the benefits of soft water

Brighter, sweeter-smelling laundry

Water softeners give you brighter sweeter smelling laundry

Noticeable difference after bathing

With a water softening system in your home you will notice a a big change after bathing

Sparkling dishes

With a water softener your dishes will sparkle like never before

Clog-free plumbing

Enjoy clog-free plumbing with one of our water softeners
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