Well Pumps

Most people know very little about how the precious commodity, water, is delivered into their home. Unlike the more visible aspects of a home, such as carpeting and woodwork, the well pump is installed deep into the well where it is designed to provide years of trouble-free operation. Because the well pump system is largely “out of sight”, it should be by no means “out of mind”. The fact that the homeowner or builder cannot see the primary components of the water supply system makes it critical to select an established and reputable contractor who has consistently installed or replaced thousands of systems in the area. Since well water is truly a “treasure” which is shared by all, it is important to work with a company that has a proven commitment to the industry.

Well Pumps are handled within our sister operation.
For additional information or requests, please visit us >

Well Pump FAQs

How often do I need to test my water?
The Wisconsin DNR recommends that private wells be tested annually for coliform bacteria to ensure continued safe drinking water. Your water should also be tested if you notice a change in the taste or odor. Numerous other contaminants can be tested for, however, coliform bacteria is the most common.

What do I do if I get an “unsafe” water sample?
Depending on the degree of contamination, there are various levels of chlorination that can be done to attempt to eliminate the bacteria. These procedures range from simply putting chlorine tablets in the well, recirculating, or a “mass” chlorination.

Should I chlorinate my own well
Guthrie & Frey, Inc. recommends that if an owner is to chlorinate their own well that they recognize that chlorine is a highly corrosive substance which, if improperly introduced into the well, can cause serious and costly damage to the well system, as well as being a potentially dangerous procedure. We recommend that homeowners have the well professionally chlorinated the first time in order to become familiar with the proper procedure.

Where is my pump?
Most modern well pumps are located in the well & when replacement is necessary, a mobile crane is used if possible. Access to the well with a truck-mounted crane facilitates the replacement of the pump when necessary.

What should I do if I’m out of water?

  1. Check the circuit breaker for the well pump to determine if adequate power is available to run the pump.
  2. Check pressure gauge at tank to see if there’s pressure at the tank.
  3. Check to see if there’s water at the boiler drain (faucet) at tank. If you have water here, you may have a restriction in the plumbing distribution system (e.g. water filtration equipment).

How long does a pump last?
The average life span of a pump is considered to be 10-15 years.

I have no water, is my well dry?
Low pressure or loss of water can be caused by anything from water-saver faucets to a mechanical problem with the pumping system to a well going dry. It is uncommon/unlikely that your well is actually going dry. The cause of water loss or pressure loss in most cases is a mechanical or electrical problem. In general, ground water supplies in this area are plentiful.

Do I need a vermin proof well seal?
Since the early 1990’s, the Wisconsin DNR has required a vermin proof seal to be on all new wells. When properly installed, these seals prevent insects from entering your well. They are a very good idea and highly recommended.

Does my pressure tank need to be air-charged?
Some styles of pressure tanks need periodic air charges to prevent “water logging.” Other types of tanks have a permanent air charge, and some tanks are air charged from the well. It is sometimes difficult for a homeowner to know which type of tank they have. A qualified pump installer can usually determine this by a description over the phone.

What do I do if I have a leak in my pressure tank?
Try to determine that the leak is, in fact, at the tank, and not from another source such as other plumbing fixtures or a leaky basement wall. If the tank is leaking, it should be replaced as soon as possible. If the leak is severe, the pump can be shut off electrically, and the tank drained to minimize consequential damage from the leakage. (The tank will need to be replaced immediately in order to regain water.)

Request
A Service

Guthrie & Frey Water Conditioning provides complete whole house water filtration systems for our customers in the following communities in the Milwaukee area including Waukesha County, also Brookfield, Elm Grove, Delafield, Eagle, Genesee, Lisbon, Menomonee Falls, Merton, Hartland, Mukwonago, Muskego, New Berlin, Oconomowoc, Ottawa, Pewaukee, Summit, Vernon, Waukesha, Sussex, Wales. Ozaukee County including Belgium, Cedarburg, Fredonia, Saukville, Port Washington, Mequon, Bayside & Thiensville. Washington County including Hartford, West Bend, Addison, Erin, Germantown, Jackson, Kewaskum, Polk, Jackson, Richfield, Slinger. Milwaukee County including Bayshore & River Hills. Racine County, Sturtevant & Walworth County including East Troy & Richmond. We are a core dealer selling all product lines of Hellenbrand Water Softeners, Iron Curtain Systems, and Reverse Osmosis Drinking Water Systems. We also sell Water Right products.