Job Summary
Job description:
If you’re driven, take pride in your work and passionate about customer service, this may be the career for you!
We are seeking a Customer Care/Concierge Scheduler to join our team! You will work directly with our clients to determine their needs and help provide a great customer experience with our company.
Job Responsibilities
Responsibilities:
Help identify what type of service our clients need Answer questions our clients may have about their specific applications
Create a positive experience for our clients
Schedule our client’s appointments with our technicians
Job Requirements
Qualifications:
Passionate about our clients having the best possible experience with our company
Professional, flexible and detail oriented
Solid verbal and written communication skills
Proficient in Microsoft Office products.
Exhibit accuracy & attention to detail
Hands-on problem solver & be able to make sound decisions
Have excellent judgment & maintain a high level of confidentiality
Be self-motivated yet a team player
Positive and upbeat personality
Multitasker
Employee Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
STD
LTD
Paid Life Insurance
Vision
Paid time off