ProMate 6.5 Water Conditioning System

Pro-6.5Hellenbrand treated water is in perfect balance and harmony with our lives, our homes and the environment. A Hellenbrand home enjoys water that brings health and vitality to your family. It's water the way nature intended, free of unwanted minerals.

Our ProMate 6.5 Series of water softeners are designed with that goal in mind. Providing you with proven technology and unmatched performance. The ProMate 6.5 Series softens water naturally – resulting in water that's better for your hair, skin and nails, while gentler on household pipes, appliances and fixtures. And the ProMate 6.5 Series is specifically designed to use less energy and require less salt than other competitive brands.

With over 200 years of combined experience in the water conditioning industry, Hellenbrand is the first family of water treatment. Achieve water in perfect balance and harmony. Achieve Aqualibrium with Hellenbrand.

ProMate 6.5: Elegant Simplicity, Raw Power, Premium Resin


Superior Flow Technology
Hellenbrand's unique technology consists of a distribution plate that has 56% more surface area on 10” diameter systems than standard systems with a cone type distributor, and runs the full width of the tank diameter for significantly improved performance.

  • Improved resin bed expansion in backwash provides better cleaning of the resin bed.
  • Less water is required to regenerate.

Premium 10% Resin
We use premium 10% crosslinked resin vs. most of our competitors that use 8% or less.

What does this mean?

  • 10% resin is used for a lot of commercial
  • applications, because it is stronger and lasts longer. It resists mushing and jelling from chemicals and physical breakdown.
  • Damaged resin means you will use more salt and waste more water when recharging the resin for softening.
  • You also have better pressure over the life of your softener.


Fewer Parts Means Fewer Problems

  • partsModular Design
  • Non-Corrosive Valve Body & Internals
  • One Piece Stack Assembly
  • No Nuts, Bolts, Screws or Micro-Switches
  • Disassemble and Reassemble in Minutes

A ProMate 6.5 System Means Better Water for Health & Home


Help Dry Skin and Hair
Use less shampoo and conditioner. Enjoy healthier and softer skin and hair with softened water.

Reduce Energy Costs
Softened water maintains the ENERGY STAR® ratings on your water heater by preventing rock like scale build-up, thus saving you significant dollars in energy costs and a much longer life for your water heater.

Stop Discoloration and Staining
Softened water eliminates hard water stains and significantly reduces rust colored stains from iron.

Protect Household Appliances, Fixtures and Plumbing
Softened water extends the life of appliances and significantly reduces the repair costs as a result of hard water. Your faucets, showerheads and household appliances will last much longer; your dishes will be cleaner and clothes will stay brighter, longer.

How Does a ProMate 6.5 Work?


  1. Hard water enters your water softener and passes down through the ion exchange resin, which is charged with sodium ions. The hard water ions, calcium and magnesium, are attracted to the ion exchange resin, and an equal amount of sodium ions are bumped off into the water supply.
  2. As the water passes through the most efficient zone at the bottom of the tank, it is now ready to provide soft water to your home and business.
  3. The ProMate 6.5 uses counter-current regeneration, passing the salt solution through the least exhausted resin at the bottom of the tank first, flushing calcium and magnesium hard water ions off the resin and up through the highly exhausted portion of the resin bed to drain, recharging all of the resin in a more efficient process.
  • Critical design features incorporated into the counter-current regeneration process allow us to achieve nearly 5,000 grains capacity per lb. of salt.
  • Your ProMate 6.5 control valve controls this entire process, including the frequency of regeneration.

The ProMate 6.5 is available in two different designs to meet your specific application:

  • PM 6.5 Standard Design – Softening Only
  • PM 6.5 DMT Design – Taste/Odor/Chlorine Removal and Softening.

The Hard Facts Behind Soft Water

Better Dishwasher Performance

  • Detergent savings of up to 70% with soft water as compared to hard water.
  • Depending on the soil, hardness reduction was found to be up to 12 times more effective at soil removal than increasing the detergent dose.
  • Hardness reduction was 6 times more effective at reducing spotting and twice as effective at reducing filming as increasing detergent use.

Brighter Clothes, Less Detergent

  • Stain removal performance increases dramatically when hardness is removed, even when the detergent dose and temperature are also lowered.
  • Softening the water will allow the use of 60% less detergent and will also save energy by lowering water temperatures, while still maintaining or improving performance.

Improved Water Heater Efficiency

  • Gas storage tank water heaters operated on softened water maintained the original factory efficiency rating over a 15-year lifetime.
  • Hard water can result in as much as a 48% loss in water heater efficiency.
  • Tank-less water heaters operating on 26.2 grains per gallon of hardness failed to operate after 19 days of testing.
  • Softened water saves 40-57% of operating costs.

Longer-Lasting Showerheads and Fixtures

  • Showerheads with soft water maintained a brilliant luster and full flow, and performed nearly as well throughout the study as the day they were installed.
  • Showerheads on hard water lost 75% of the flow rate in less than 18 months.

The detergent savings studies were conducted by the independent testing firm Scientific Services S/D, Inc. of New York, and the softened water benefit studies were conducted by the Battelle Memorial Institute, a non-profit international science and technologies enterprise. Both studies were funded by the Water Quality Research Foundation (WQRF).

ProMate6.5 Brochure
ProMate 6.5 Manual

A Service

Guthrie & Frey Water Conditioning provides complete whole house water filtration systems for our customers in the following communities in the Milwaukee area including Waukesha County, also Brookfield, Elm Grove, Delafield, Eagle, Genesee, Lisbon, Menomonee Falls, Merton, Hartland, Mukwonago, Muskego, New Berlin, Oconomowoc, Ottawa, Pewaukee, Summit, Vernon, Waukesha, Sussex, Wales. Ozaukee County including Belgium, Cedarburg, Fredonia, Saukville, Port Washington, Mequon, Bayside & Thiensville. Washington County including Hartford, West Bend, Addison, Erin, Germantown, Jackson, Kewaskum, Polk, Jackson, Richfield, Slinger. Milwaukee County including Bayshore & River Hills. Racine County, Sturtevant & Walworth County including East Troy & Richmond. We are a core dealer selling all product lines of Hellenbrand Water Softeners, Iron Curtain Systems, and Reverse Osmosis Drinking Water Systems. We also sell Water Right products.