We got thrown under the bus last week by a local competitor. My mother always told me that people who spoke poorly of others usually had an insecurity of their own. This competitors insecurity was clearly his lack of knowledge and experience with the Iron Curtain System. Instead of recommending a service repair, he convinced the client that their 10 year old Iron Curtain not only needed to be completely replaced, but that they also needed a larger system than their current one. Both recommendations that were clearly opportunistic.
This customer was beside herself because her system wasn’t functioning properly 4 years after her last service call. The center tube of the Iron Curtain was covered in iron. This is completely normal in a system whether or not it was installed only a few months ago or a few years ago. Not only does the center tube inside the Iron Curtain convey clean filtered water, but the backwash water as well. There are Iron Curtain applications that require service every 2-4 years. These applications are not the norm, but we do see that level of frequency in some cases. We recommend having your Iron Curtain System serviced every 4-6 years. We send out maintenance post cards to our customers 4 years after their last Iron Curtain service provided. We do have a lot of clients who prefer to have their equipment maintained only as needed. We haven’t seen some of our clients for over 10 years after their installation! The level and frequency of maintenance on an Iron Curtain System is dependent on the water quality the system is filtering. However, a system that hasn’t been routinely maintained may require a more costly service call.
We typically see Iron Curtain Systems have a life expectancy of 15-20 years. The Iron Curtain System is the technology that we most frequently recommend for iron filtration and odor in private well water applications. It is an amazing system! In my next post I will discuss in greater detail some of the repairs and maintenance that an Iron Curtain System may require.
Posted in: Iron Filters